Privacy Policy
Last updated: 14 November 2026
This policy explains what information FXtradebuddy ("we", "us") collects when you visit fxtradebuddy.com, contact us, or use the FXtradebuddy MetaTrader 4 expert advisor ("the EA"), and how we use it. We keep it short and simple: we only collect what we need to give you the EA and support you.
1. Information you send us
Our website has no user accounts and does not store anything you type. When you use the Request unlock form or a Subscribe button, your own email app opens with a pre-filled message. We receive the information only if you choose to send that email. It can include:
- your name and email address
- your broker and the plan you chose
- your MT4 account number
We also receive whatever you send us by email, WhatsApp, Facebook Messenger, Instagram or TikTok messages.
2. Information the EA uses
- Full version: to check your licence, the EA reads your MT4 account number and compares it with our licence list. It does not read or send your password, your balance history or your trades to us.
- 3-day demo trial: the EA saves the trial start time on your own computer so the 72 hours are counted correctly. Nothing is sent to us.
- Settings and panel positions are saved inside your own MetaTrader 4.
3. How we use your information
- to unlock and support the EA on your account number
- to confirm that your subscription is active
- to reply to your questions and send you payment links you ask for
- to stop misuse of the EA (for example a licence used on accounts it was not given for)
We do not sell your information, and we do not use it for advertising.
4. Who we share it with
- Payment providers: if you subscribe, the payment company processes your payment. We never see or store your full card details.
- Service providers: our website host (Netlify) and the fonts service (Google Fonts) receive basic technical data such as your IP address when the page loads, as every website does.
- The law: if a court or authority legally requires it.
5. Cookies and tracking
The website does not use advertising or tracking cookies. Our host may keep standard server logs (IP address, browser type, pages visited) for security and to keep the site running.
6. How long we keep it
We keep your unlock details while your licence or subscription is active and for up to 12 months after, unless the law requires longer. You can ask us to delete them at any time; the EA will then stop working on that account.
7. Your choices and rights
You can ask us to see, correct or delete the information we hold about you by emailing fxtradebuddy@gmail.com.
8. Children
FXtradebuddy is for adults (18+) only. We do not knowingly collect information from anyone under 18.
9. Changes
We may update this policy. The date at the top shows the latest version.
10. Contact
FXtradebuddy, Dubai, United Arab Emirates
Email: fxtradebuddy@gmail.com